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Introducing
the
A-B-C-D-E-F-G
Methodology
®
The A-B-C-D-E-F-G Model: Services
CHANGE - How to do it successfully
Change is necessary for progress, in business and in virtually every sphere of life. Unfortunately however, many change initiatives fail to deliver successful outcomes. The success of a change depends on how well it is managed - from initiation to implementation.
At A New Level Luxury, we have developed a proprietary change methodology which forms the underlying framework for most of the work that we do. The A-B-C-D-E-F-G Methodology consists of seven distinct steps across three phases, and is a robust model configured to deliver structured change, founded on the five principles of change: Understand, Plan, Communicate, Implement, and Review. It is an end-to-end model that provides clarity and coordination for any desired change or improvement.
Our methodology is founded on the five principles of change:
Understand it
|
Plan it
|
Communicate it
|
Implement it
|
Review it
What makes an effective change methodology?
An effective change methodology leverages demonstrable themes which align with proven change models and frameworks, such as McKinsey’s 7-S model, Six Sigma’s DMAIC, ADKAR, Kotter’s Change Management theory, Lewin’s ‘unfreeze-change-refreeze’ and others. The effectiveness of a methodology is however situational dependent, and the most trusted methodologies evidence broad applicability and contextual relevance.
The principles of change offer a framework that proposes a considered approach, and a successful change process will apply this. Business change is conventionally highly complex and cumbersome, and must likewise leverage each principle rigorously to deliver structured change that achieves the desired outcome.
The A-B-C-D-E-F-G Methodology is a seven step end-to-end model that provides guidance and coordination for any desired change or improvement.
The A-B-C-D-E-F-G Methodology is divided into three phases.
Each phase is tailored to address the contextual challenges and requirements of the current situation.
PHASE 1
ASSESS, BLUEPRINT & COMMUNICATE
PHASE 2
DELIVER & EVALUATE
PHASE 3
FOLLOW-UP & GROWTH
HOW IT WORKS -
- PHASE 1
A > ASSESS
We conduct a comprehensive assessment to establish the nature & scale of the business challenge
This is the first step, and comprises an in-depth investigative process to provide clarity of the specificities of your business challenge (or opportunity). It requires an analytical approach to capture and define your current context and trajectory; ‘as-is”. We ensure that this step is exhaustive and thorough, to set a firm foundation and ensure that subsequent stages are performed with clarity and confidence. The success of the entire project is dependent on how effectively this stage is conducted. This stage can take a couple of days up until a few weeks, dependent on your business activities and overall condition.
B > BLUEPRINT
We use expert tools and techniques to develop a tailored blueprint based on the assessment results
This step involves a systematic analysis of our findings from the assessment phase, with the aid of proven expert tools and techniques. Our goal here is to identify and innovatively develop recommendations for the most advantageous course of action. The outcome of this step is a tailored blueprint detailing our committed proposals, and delivers our expert judgement following an exhaustive assessment and analysis process.
C > COMMUNICATE
We design and communicate a clear roadmap and implementation plan with key stakeholders
During this step, we communicate a clear and achievable phased implementation plan which reconciles your current situation and resources with your target state. Communication is the cornerstone of any successful project, hence, this is a highly critical stage that requires the commitment and cooperation of all key stakeholders. It offers the opportunity to define the scope and terms of all the work to be done; by whom, and when; as well as the extent of the involvement of your team/s alongside the support to be provided by our team, and/or partners from our specially curated expert network. The goal of this step is to promote alignment and collaboration, and support progress monitoring and accountability for the project..
We adopt a structured and defined approach to steps A-C, and we recognise the importance of iterations where required, particularly due to a fast changing business climate.
- PHASE 2
D > DELIVER
We implement the outlined changes and deliver the specialised project to a high standard
We will proceed to deliver the designated solutions in alignment with the goals, objectives and roadmap we mutually agree on. Our goal is to ensure that we implement your new business changes in a manner that it integrates seamlessly into your existing business processes, so that there is minimal disruption to business as usual. Whilst we aim to adopt a structured and well-defined approach throughout each step, we recognise it is imperative to make iterations where it would be beneficial to, in view of critical new information, or the changing business climate.
E > EVALUATE
We measure the results achieved and evaluate how realised benefits compare with expections
Once the project reaches completion, we will review and perform an appraisal of the final results and review the project outcomes against set targets. We conduct ongoing evaluation of all projects throughout each key deliverable or phase, not only at the completion of the project, which helps to forestall significant gaps or divergencies emerging late in the project, Whilst we normally expect projects to abide within the designated targets, ongoing evaluations helps us to identify deviations in a timely manner to realign and agree the best way forward.
- PHASE 3
F > FOLLOW-UP
We continue to monitor your ongoing progress to identify and follow-up any required adjustments
Following the evaluation of the project outcome, we make recommendations for the corrective action or remediation which may improve the final results. It is also our policy to maintain contact with our clients, so that we may be in position to provide ongoing support for an interim period, or for as long as you require. Our goal is to deliver tangible and sustainable change, and to ensure that clients are satisfied with the resultant changes from the project. This involves ensuring that changes are fully integrated into your business and required training and development is provided to uplift your former systems and processes.
G > GROWTH
We are satisfied only when your business begins to enjoy measurable improvement and growth
Our mission is to reposition you on a new trajectory for continued growth, because we believe that growth is not a destination, but a journey. Our goal is to work alongside you as your trusted partner, to provide you with the tools, expertise, and support you require to achieve your business goals, We are passionate about helping our clients get results, and we are satisfied only when your business begins to enjoy measurable, tangible and sustainable growth and improvement
ABC - How it works
The A-B-C-D-E-F-G Methodology for your business
The current climate deonstrates that change is constant; and businesses have a choice:
I > Proactively integrate a methodical approach to boost resilience.
II > Reactively adopt an unstructured approach which undermines resilience.
Recent economic crises have heralded a new era where impetuous business change has become business-as-usual. Businesses, whether they realise it or not, are being faced with an increased pace of continuous change, and discerning businesses leaders today recognise that the uncertainty in the evolving climate also offers ubiquitous opportunities for growth and advancement.
Contact us to discover how your business can achieve optimal performance using our A-B-C-D-E-F-G Model.
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